Frequently Asked Questions - Subscribers




What is radicoll and how does it work?


Radicoll offers affordable daily deals and puts unbelievable experiences within your reach. Take advantage of our daily deals with one easy click and claim your deal straight away once payment has cleared then enjoy!


How do I claim and redeem my deal?


We’ll email you as soon as we receive payment with confirmation instructions on how to get your voucher. You can follow these instructions to redeem your purchase.


Can I buy a Radicoll deal for someone else?


That’s the idea! We encourage you treating your family and friends – many of our deals make great presents and it’s always nice to spoil someone special. If there are any limitations on the number of times you can buy a particular deal, this will be clearly stated.


Is it safe?


Very. We use advanced online payment systems and at no time is your information stored on our servers. It is your responsibility to keep your account secure however, so make sure you log out of Radicoll after use.


I haven’t received my Radicoll voucher


Please have a quick look again as very occasionally your email may filter our message to your spam or junk folders. Contact us straight away if you do not receive the email.




Frequently Asked Questions - Partners




How do I become a Radicoll partner?


Contact us! Click HERE and we’ll be back in touch within 48 hours to talk about what we can do for you.


What can Radicoll offer me?


Our mission is to search out the best local deals from a range of places. If you want to build your brand, put your business in front of thousands of potential long-term new customers and improve future revenues, then becoming one of our handpicked partners is for you.


Can I choose when my deal runs?


We have expert knowledge on email marketing and advert scheduling. We’ll use all our experience in working with partners and running deals on the date we think it will perform best for you.


When do customers redeem their vouchers?


Your deal will be live for at least 24 hours. Depending on what is agreed, once payment has been taken then customers can start redeeming their vouchers. Partners can log-in at any time to see details of purchases.


When do I get my share of the revenue?


Within 15 days of the deal ending.


How do I get paid?


We will pay your share directly into your bank by BACS.


Who pays the VAT?


You do. As our partner, we will be a marketing service for you so please make sure you allow for this from your share of the revenue.


How much does Radicoll cost?


We don’t charge anything to promote your deal. You get free email marketing and associated radio advertising – and if you don’t sell anything, you don’t pay us anything. It’s simple: once your deal is live, we take over and handle all the details. After taking our agreed commission, we will pay your revenue directly into your bank account.


Can I apply a minimum and maximum range?


We can fix the number of deals available on certain days.


Can I partner with Radicoll more than once?


Of course you can – we’re looking for long-term partnerships and want to help your business avoid saturation but achieve maximum sales.